INFORMATION THAT WE COLLECT ABOUT YOU MAY BE PROCESSED IN THE UNITED STATES. YOU UNDERSTAND THAT LAWS IN THE JURISDICTION WHERE THAT INFORMATION IS PROCESSED MAY BE LESS STRINGENT THAN THE LAWS IN OTHER COUNTRIES, INCLUDING THE LAWS WHERE YOU LIVE. BY USING THIS SITE YOU ACKNOWLEDGE AND ACCEPT THAT YOUR INFORMATION MAY BE USED IN THE UNITED STATES OF AMERICA AND BE SUBJECT TO THE PRIVACY LAWS OF THE UNITED STATES OF AMERICA.
The Site is not directed to children. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 18 years of age, and no part of our Site or Service is designed to attract people under 18 years of age. If we later learn that a user is under 18 years of age, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the Site.
Information We Collect And How It Is Used
We do not collect Personal Information from you unless you voluntarily provide it to us. However, you agree and understand that in order to receive the Services and/or to download Products, software or tools from our Site, you must first complete the registration information requested. When You register with us or otherwise establish an account with us, we may ask for certain information, including but not limited to Your name, valid email address, and password of Your choosing, physical address, zip code, phone number, information about Your business or other related information, and in some cases credit card or other payment information when You order Products or Services that require payment (Your “Account”). We may also request optional information to support Your access to the Site or Services. For example, when You sign up to receive information about Tremolo, we may collect Your email address and other information related to your request. When You communicate with us by sending us an email, or otherwise complete online forms or surveys, we will collect any information that is contained in Your communications with us. We may store this information on behalf of our users as necessary to fulfill our obligations to our users.
Information collected via Technology.
An “Internet protocol address” or “IP Address” is a number that is automatically assigned to Your computer when You use the Internet. In some cases Your IP Address stays the same from browser session to browser session; but if You use a consumer internet access provider, Your IP Address probably varies from session to session. We, or our service providers, may track Your IP Address when You access the Site or Services.
“Cookies” are small pieces of information that a website sends to Your computer’s hard drive while You are viewing a website. We may use both session Cookies (which expire once You close Your web browser) and persistent Cookies (which stay on Your computer until You delete them) to provide You with a more personal and interactive experience with the Site or Services. Persistent Cookies can be removed by following Your Internet browser help file directions. If You choose to disable Cookies, some areas of the Site or Services may not work properly.
“Web Beacons” (sometimes also known as “Web bugs” or clear GIFs) is a small, usually transparent image within a Web page. At the time Your computer downloads the image, the HTML code of that page is capable of passing along certain information. The types of information collected by a Web beacon may include the IP address of the computer retrieving the image, the browser type used to retrieve the image, the time when the image was retrieved or played, and the values contained within previously set Cookies. If You disable Cookies in your browser, Web Beacons will be unable to track Your specific use of the Site, but some areas of the Site or Services may not work properly.
Information from other sources.
How we use information generally
We may create Non-Personal Information records from Personal Information by excluding information (such as Your name or email address) that makes the information personally identifiable to You. We may use Non-Personal Information to analyze usage patterns so that we may enhance the Products, Site or Services. We reserve the right to use and disclose Non-Personal Information to third-parties in our discretion.
If You provide your email address to us, You consent to our contacting You using that email address, until such time as you expressly instruct us that You no longer with to receive such communications.
Further, Tremolo may use or distribute aggregated data that does not personally identify You without restriction and is not required to seek additional permission from You regarding such internal or external use of such information.
Disclosure of information
Access to some features of the Site and some Products or Services is available without charge. However, we may also offer Products and Services that are subject to charges. We reserve the right to cease providing free Products or access to the Site or Services.
If at any time we do collect payment information from You, like credit card numbers (collectively, “Payment Information”), we will not disclose that information to any third party except for purposes of processing payments for Services that you elect to purchase. For example, we will solely reveal the last four digits of your credit card numbers when confirming an order and of course, we will transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your Account, your password and to your computer. Be sure to sign off from your Account when finished using a shared computer.
In any event, we may disclose Your Personal Information, including Payment Information, on the following circumstances:
(a) if such disclosure is made to comply with the law or an order issued by a court or an authorized administrative agency, respond to a subpoena, protect the rights or property of Tremolo or its affiliated companies, prevent a crime, or protect the personal safety or rights of others;
(b) to our service providers for the purpose of providing Services on our behalf, such as customer service, information technology services, and hosting services;
(c) as part of a merger or consolidation, or part of the sale of all or substantially all the stock or assets of the business to which the information pertains;
(d) as part of a disposition in a bankruptcy proceeding in a transaction approved by the bankruptcy court; and
(e) in other instances when we have gotten your express permission before disclosure.
Please be aware that when You voluntarily transmit or post Personal Information on public portions of the Site, that information will be displayed to anyone who has access to those postings or transmissions and can be collected and used by others. This may result in unsolicited messages from third parties. We cannot be responsible for Personal Information You voluntarily display, disclose or distribute on the Site.
Just to be clear, if the law requires that we first obtain Your express permission to disclose certain particular categories of Personal Information, we will always be sure to obtain Your express permission before making such disclosures.
How to limit the ability of others to see your information.
You need to be careful when disclosing information about yourself because Your information that You provide may reveal Your identity. It is up to You to make sure You are comfortable with the information You choose to provide us. YOU DO NOT HAVE TO PROVIDE ANY PERSONAL INFORMATION OF ANY KIND TO US, BUT YOU UNDERSTAND THAT YOU MAY NOT BE ABLE TO DOWNLOAD PRODUCTS AND/OR THAT THIS MAY LIMIT YOUR ACCESS TO PORTIONS OR FEATURES OF THE SITE OR YOUR USE OF SOME OF OUR SERVICES.
Accessing and controlling your information.
Last Updated: October 5, 2011
Copyright © 2011-2014 Tremolo Security LLC. All Rights Reserved.